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Before using the first time, immerse the Dia-Cool insulin cooling wallet in water for 1 hour. Later reloading takes about 20 minutes. Next, dry the Cool-Pack and place it in the outer bag.
Depending on the external temperature, the Dia-Cool keeps your insulin cool for at least 48 hours. After that just dip the Cool element in cold water again. The Dia-Cool then cools again.
Like all Kaio-Dia products this insulin cooling wallet is made for and tested by Diabetics.
We ship worldwide! We offer a few different shipping options that are calculated by weight and location. To see the shipping rates for your location add a product to the cart and you will see the shipping rates available for your location.
Most orders are processed and shipped within 1-3 business days. Note that the processing time is added on top of the shipping time and that orders are shipped Monday-Friday. You will receive a shipping confirmation email once your order has been shipped, typically within 1-3 business days after ordering. If you did not receive a shipping confirmation email, please check your spam folder.
If you don't see any shipping rates for you location or would like to have tracked shipping that's not in the list, feel free to Contact us and we can look into available options.
For more specific shipping info, check out our FAQs/Shipping page.